Introduction

We are committed to safeguarding the privacy of our website visitors; this privacy policy sets out how we shall treat your personal information.

Definitions

The terms “Scotland’s Chauffeur”, “Scotland’s Chauffeur Tours”, “we”, “us”, “our” and “the Advertiser” when used in this Privacy Policy mean Thistle Chauffeur Service and its’ associated companies or subsidiaries. The terms “you”, “your” and “yours” when used in this Privacy Policy mean any user of this website. The term “information” refers to personally identifiable information about you, such as your name, job title, email or mailing address. Thistle Chauffeur Service respects your right to anonymity and is committed to safeguarding the privacy of our website visitors whilst providing the highest possible quality of service. To ensure your privacy is protected, we have established the following policy. Please read the details carefully and discover how we protect your privacy. This privacy policy is about the way information collected is used and about how users access and use our website. We will only use the information we collect about you lawfully in accordance with the UK Data Protection Act.

1. Information collected and how we use it

If you use this website, you are in control of what information is collected, but if you choose not to share your information, you may not be able to access or use some areas of this website.

1a. How information is collected

This information may be collected, stored and used when you use this website and when you call the Advertiser.

1b. What information is collected 

The information collected and held may include but is not limited to: information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views). If you call the Advertiser, your phone and/or cellphone number, time, date and day of the week and length of telephone call; and any other information you may give to the provider of this website.

1c. Using cookies or other on-device storage

Cookies are information files stored on your computer that help websites remember you. Currently we operate an “implied consent” policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this website, delete the cookies having visited this website, or you should browse this website using your browser’s anonymous usage setting. Cookies are used on this website to collect information. For more information on how to use cookies and how to opt out of using them, please read section 5 – the use of Cookies on this website and how you can reject them.

2. How information collected is used

When you browse this website, information is collected. It will be used for the purposes set out in this privacy policy.

2a. Customisation of this website and advert targeting

The information collected when you use this website may be used to build up a picture of your interests. This information may be used to ensure that when you visit or use this website, you don’t miss offers or information that may be of interest you. This is called advert targeting.

2b. Tracking how this website is used

Information may be collected about activity on this website, or other organisations may be used to collect and share it. This information is used to: Analyse statistics; Track pages and paths used by visitors to, or users of, this website; Target the advertisements or offers, such as banners, on this website and websites of other organisations; and Track the use of the internet banner advertisements and other links from marketing partners’ websites to this website. For these purposes, the information on the path you take to get to this website and on some of the pages you visit or use through this website, using cookies, web beacons and other on-device storage will be retained. You cannot be personally identified from information that is collected on this website. For information about web beacons, or the organisation used (including how to decline their cookies), please read section 5 – Using cookies on this website and how you can reject them.

2c. Analysing call volumes 

If you telephone the Advertiser using the number featured on this website, we will record your phone number, the time, date, day of the week and length of the call as well as certain details about whether the call was answered or not. This information will be shared with the Advertiser and used to analyse the effectiveness of this website.

2d. Disclosure of your information 

We do not share, sell or distribute your personal information with unrelated third parties, except under the following limited circumstances: Personal information may occasionally be transferred to third parties who act for on behalf of Thistle Chauffeur Service, or in connection with the business of Thistle Chauffeur Service for further processing in accordance with the purpose to which you have subsequently consented. We may share or transfer the information in our database to comply with a legal requirement, for the administration of justice, to protect your vital interest, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event. Requests are sometimes received for information from Government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the requesting organisation.

3.Website Analysis

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at www.google.com.

4. How your information is kept secure

We keep your personal information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. The security of information is taken very seriously. Technology and security policies are in place to protect the information held. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of information, we try to prevent such unfortunate occurrences.

5. Using cookies on the website and how you can reject them

A cookie is a piece of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are and information about your visit. Cookies can help to display the information on a website in a way that matches your interests. Most major websites use cookies. Two types of cookies are used on this website.

The first type is a ‘session-based’ cookie. This means that it is only saved on your hard disk for the time you are using this website.

Within this website these cookies are used to understand how users navigate through this website. The second type of cookie used stays on your hard disk for up to five years. This ‘persistent’ cookie helps the number of different browser’s coming to the site be understood, rather than the total number of times the site is used. Without the persistent cookie, should you visit this website once each week for three weeks, this would be counted as three separate users. On this website, these cookies are used to manage the advertisements shown to visitors and to ensure the visitor doesn’t see the same advertisement too often, as well as understand how frequently you use this website and any services provided on this website

. Your personal information is not stored in either type of cookie. Cookies are only used to analyse the effectiveness of this website and to help make this website better for users.

If you do not want a website to create a cookie on your computer, most web browsers provide the option to disable them. However, this website may not function properly should you reject the cookies.

If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website or visit the Interactive Advertising Bureau’s website.

6. Web beacons

A web beacon – sometimes called a clear GIF (Graphics Interchange Format) or page tag – is an invisible image file installed on some of the pages. When your computer downloads this image, some information about the page that you and your computer are viewing is recorded. The information does not identify you (for example, it does not include your name or email address). Web beacons help provide a better service to you by allowing an understanding of which areas of the site are more popular with visitors than others. Web beacons are not used to collect any personal information, but they allow a build up of general information about how this website is used. Certain pages on this website may also contain web beacons put in place by the advertising agencies so that a measure can be made of how useful the advertising is on other websites. Web beacon files let the agency recognise a unique cookie on your web browser, which in turn means a learning of which advertisements bring users to this website. The web beacon only records a limited amount of information that includes the cookie number, the page ID and the time and date you accessed the page. It does not contain your name, address, telephone number or email address.

7. How changes to this privacy policy may occur

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on this website. Any such change, update or modification will be effective immediately upon posting on the website.

8. Anonymous information collected through this website

We also use web analytic software tools to analyse site usage, how users arrive at our website, what they do on the website, what browser they are using and on what operating system, etc. The information obtained in this way is not tied to personally identifiable information and is only used in aggregate form to help us to audit usage of our website and improve the service provided. It cannot be used to identify you personally.